Help! My Attendance Report is Wrong!

Help! My Attendance Report is Wrong!

Occasionally we hear that the weekly attendance report does not match the number that is actually in code club on any given week. Here are the most common reasons that happens. Check each of these, and if the report is still off, please let us know! 

Double Check Code Club Meeting Times

  1. From log in with your admin account. 
  2. Click on the “Club Profile” in the left sidebar
  3. Make sure all the info on this page is correct. Double check the meeting day, time, and timezone.
  4. Click “Save.”

Make Sure Coders Have a Profile

The next thing to verify is that everyone in attendance has created a profile in our software. To do this, log in with your admin account, click on “Coders” in the left sidebar to bring up a list of all coders. 

There are two things that could have happened if you do not see a coder’s profile in your list:
  1. When the coder created their account for the first time, they selected the wrong code club.
  2. The coder never created a profile in our software, and instead went straight to Scratch, or another coding website.
If you don’t see their profile, and you know they created one, reach out to us. We’ll find them and assign them to the correct code club.

Make Sure Coders are Logging In Every Week

This is the most common culprit. As coders become more comfortable in Scratch and the other coding platforms, or as they begin working on projects that take several weeks to complete many of them forget to start in the Fiero Code software.

To solve that, just make sure you’re encouraging the coders to start in the Fiero Code software even if they’re not going to be in there long. That will allow us to track them in our attendance report.

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